More on the Right Questions to Ask your Software Vendors During the Selling...
Yesterday, I posted a blog that suggested that many Companies weren’t asking their Software Vendors the right questions during the selling process. Ironically, I saw two other blog posts yesterday...
View ArticleSLA Rule Perspectives – Part One
Today’s post is the first in a two (or more) part series. In working with HR Service Center leaders, we are often called upon to assist in building HR metrics dashboards, which very often include...
View ArticleSLA Rule Perspectives & HR Service Delivery – Part Two
My fellow colleague Dwane Lay recently wrote a blog entry regarding Service Level Agreements (SLA’s) and how we both have slight different views on SLA’s in relation to Case Management. What does SLA...
View ArticleGetting Started with Knowledge Management
I’m often asked in implementations the best way to start moving tribal knowledge and expertise into a living repository. What are the steps that need to be taken, and how long should the project last?...
View ArticleHR RFP Creation: Solutions to Improve the Process
RFP = Request for Proposal RFI = Request for Information RFQ = Request for Quote So you want to create an RFP for your human resources (HR) project huh? Really? Why? I find it funny that so many...
View ArticleDovetail Hiring Developers
Dovetail Software is hiring developers to work on our HR Case Management SaaS app. We’re looking for smart people to help us work on some cool stuff on cutting edge technology hosted in the AWS cloud....
View ArticleDovetail Hiring DevOps Engineers
Dovetail Software is hiring developers to work on our HR Case Management SaaS app. We’re looking for smart people to help us work on some cool stuff on cutting edge technology hosted in the AWS cloud....
View ArticleCentralize Your Decentralized HR Model with Case Management
As we continue to truck along here at Dovetail and visit with more and more new clients, patterns have definitely emerged. Among these patterns is the consistency with which we see various...
View ArticleHR Carnival, Dovetail Style
Welcome back, my friends, to the show that never ends. We’re so glad you could attend. Come inside! Come inside! Yes indeed, we’re proud to host the HR Carnival again in 2014. So much great...
View ArticleThe Heart of HR
Human resources has been referred to by some as the heart of a business. This shouldn’t be a surprise to anyone who has ever been a practitioner. The role was once described to me, quite accurately...
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